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EDUCATION -

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* DIPLOMA OF NURSING – ENROLLED DIVISON 2 - MEDICATIONS ENDORSED | 2017 |

   NAVITAS - HEALTH SKILLS AUSTRALIA 

* CERTIFICATE 3 IN AGED CARE | 2016 | NAVITAS - HEALTH SKILLS AUSTRALIA

* SUCCESSFUL COMPLETION YEAR 12 | 1996 | MAROOCHYDORE HIGH SCHOOL

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EXPERIENCE -

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BARWON HEALTH – GEELONG UNIVERSITY HOSPITAL | ACUTE | ORTHOPEDIC WARD - BAXTER 5 

16-01-17 / 10-02-17

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  • Implemented, monitored, evaluated and documented nursing care plans for patients

  • Medication administration; oral, topical, parenteral, intravenous, eye drops, ear drops and ointments 

  • Established, administered and managed IV therapy

  • Monitor and managed diabetic patients - blood glucose levels

  • Manage patients pre and post operatively

  • Manage patients with isolation/barrier nursing care

  • Completed clinical documentation - nursing care plans, progress notes, fluid balance charts, bowel charts, observation charts, neurovascular observation charts, and Glasgow Coma Scale observations charts. Admission / discharge, pre and post-surgery paperwork, - liaised with pharmacy, doctors, theatre staff and allied health colleagues where appropriate.

  • Patient education – pre and post-surgery information, diagnosis, treatment, medications, discharge documentation and follow up appointments.

  • Performed venipuncture and Electrocardiography (ECG) where required.

  • Performed variety of aseptic technique wound dressings including a few complex pin site dressings

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MONASH MEDICAL CENTRE CLAYTON | MENTAL HEALTH | P BLOCK - ACUTE PSYCHIATRIC WARD

22-08-16 / 02-09-16

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  • Implemented, monitored, evaluated and documented nursing care plans for clients with Mental health problems

  • Medication administration oral, topical, intramuscular (IM) and Depo injections

  • Engaged in therapeutic relationships with patients, observed family consultations and consultant consultations

  • Patient education – diagnosis, treatment and medications.

  • Provided psychological support to patients and families

  • Electroconvulsive therapy (ECT) procedures; assisted in the recovery room monitoring patients post ECT

  • Attended a Mental Health Tribunal – I now have a good understanding of the process

  • Performed risk assessments of patients and conducted Mini Mental State Exams 

 

DORSET REHABILITATION CENTRE PASCOE VALE | SUB_ACUTE | 18-4-16 / 29-4-16

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  • Implemented, monitored, evaluated and documented nursing care for patients

  • Medication administration oral, topical, parental

  • Wound assessment, charting and dressings

  • Expanded understanding of pain assessment and management

  • Practiced pressure area care (PAC) and management of PAC

  • Worked with allied health team for best patient outcomes

  • Assisted patients with activities of daily living 

  • Patient education – treatment, medications, discharge documentation and follow up appointments

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KARINGAL REGIS FAWKNER | AGED CARE | 30-11-15 / 11-12-15

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  • Implemented, monitored, evaluated and documented nursing care for residents

  • Assisted residents with activities of daily living

  • Assisted residents with pressure area care – monitoring, re-positioning and client education

  • Operated hoists, slings and standing machines

  • Wound care and management plans

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STA TRAVEL PTY LTD | 2011-2015

EXECUTIVE ASSISTANT TO MANAGING DIRECTOR OF AUSTRALIAN DIVISION

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  • Support Managing Director (MD) in day to day operations of the business including inbox and diary management for MD

  • High level of problem solving skills, attention to detail and decision-making skills were essential

  • External event coordinating and organising internal staff functions / events - Coordinated the annual Australian Management conference for 120 people (4 day conference), staff and suppliers. This entailed booking multiple venues, entertainment and restaurants. Organising the seating plans, function menus and synchronisation of daily activities for attendees. Booked accommodation for the conference, worked with the Air product team to coordinate flights and transfers.

  • Coordinated travel bookings for Senior Leadership Team (SLT) and MD

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ACCOUNTS PAYABLE OFFICER

  • Managed, payed and processed all Australian and New Zealand invoices for the marketing and daily operations of both the Australian and New Zealand divisions

  • Implemented the transition of the operations of the Accounts Payable department from Australia to London

  • Processed all expense and petty cash requests for Australia and New Zealand stores - created cheque payments

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CUSTOMER SERVICE COORDINATOR

  • Retained customer relationships by managing customer feedback – complaints and compliments

  • Audited and investigated bookings

  • High level of experience with DTM (internal database) and a comprehensive understanding of policies and procedures

  • Established good rapport with Travel Experts / Store Managers / Regional Sales Managers and Head Office Staff

  • High volume of customer feedback on both phone and emails, excellent letter writing skills

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TRAVEL AGENT

  • High volume of face-to-face, phone and email consultations. Ability to handle a high pressure environment

  • Exceptional time management, attention to detail and organisational skills required

  • Ability to work in a target focused environment with daily, weekly, monthly and long term targets

  • Excellent listening skills required to deliver tailor made packages to clients

  • Training staff on how to use the internal database and Amadeus to search for flights and make date changes

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ENLIST PTY LTD | NOVATED LEASE CONSULTANT | 2008-2010

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  • An exceptionally high customer focus needed with an ability to build and maintain repeat client relationships

  • A strong understanding of financier’s rates, FBT, pre/post tax contributions, FBT cost base, taxable values, private sales, auctions, corporate fleet pricing and discounts, transfer applications, insurance products & vehicle inspection reports.

  • Prepared and followed up on quotations/analyses for customers. Assessed brokerage fees

  • Knowledge of  settlement requirements, approval conditions and lease document preparation

  • Strong listening skills were essential with a high ability to identify sales solutions

  • Proven success in reaching targets, highly competent in closing sales over the phone

  • Extensive use of Microsoft Outlook, Word, Power point, Excel and Internet Explorer whilst maintaining a high level of activity and accuracy on the internal database

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RESUME

Anchor 1
Strengths

Client Care

As a people person I respect and value people. I pride myself on my high level of client care. This is one of the reasons I love nursing so much. It fulfills an important part of me, that allows me to care for people and help empower people on their journey in this life. It enables me to be there for people when they are at their most vulnerable and assist them through some of the difficult challenges they are facing. Having the knowledge and the skills to be there for another human in a therapeutic  relationship validates a part of my own person. I love to see people recover from their illness and go on to live happy lives, knowing I have played a small part in their recover is very rewarding.

Communication

As a team player I understand how important it is to communicate. Throughout my career history the roles I have been involved with have all needed strong communication and rapport building skills. In my career problem solving with a high attention to detail and the ability to think quickly has been essential. Critical thinking has been a must with many of my past job roles.

Administration 

I have worked in office environments for over 15 years in a variety of roles. I am proficient with computers having had many experiences working with different data bases in a range of jobs, I feel comfortable learning new systems and am very competent with Microsoft office products. I have found these skills to be very valuable when transferring them to my nursing career. With a high attention to detail I thrive on problem solving and have the ability to think quickly and be solution orientated. 

Sales

The skills I have acquired over the years have given me a strong understanding of time management and how to set goals and stay focused. Sales has taught me to listen and to work with people to get desired outcomes. These skills have also exposed me to understanding clients needs and being client solution orientated which is a great skill to have in my nursing career, these skills assist me with patient education and help me to understand the patients individual needs providing more empowered patient centered care.

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